How can I Cancel Optimum Service?
Optimum is a leading company that provides Fast speed internet services, wifi, and home entertainment. Optimum provided its services to New York Tri-state area residents. If you are planning about moving to the new location and want cancellation of your optimum service, then you can call Optimum Customer Service Number and follow these steps for cancellation.
- Dial (855) 276-5255 to connect with the customer service
- Request to speak with the executive
- Give them all the details related to your optimum account
- Explain the situation and request them the termination of your optimum account.
- You will receive confirmation through email or letter.
Business customer support is available 24*7, and if you want to speak to a representative to terminate your Private user account, they are available Monday to Friday from 7 am to 11 pm.
How can I Cancel Optimum Service Online?
No, optimum doesn't allow you to terminate your subscription online. The optimum website doesn't have an Optimum service online Cancellation button. You can message their live chat, and they will connect you to the agent who can provide you with several customer loyalty teams to proceed further.
- Go to the link: https://www.optimum.net/support.
- Please scroll down and click the message us tab to proceed further
- Select the options given on the screen and connect with the representative
- Provide him the details to resolve your query
- The "call us" option lets you connect directly with the representative.
How do I Cancel my Optimum WIFI?
If you are relocating or got a better deal on internet connection and want to know about the Optimum service Cancellation process, then don't stress because here you will get all the answers to your queries. Follow these steps to cancel your optimum WIFI.
Decide a Cancellation Date:
Optimum does not bind its user to an early cancellation fee. It means that you are free to cancel optimum any time you want. It is essential to cancel your optimum wifi before the billing cycle ends. If you are one day late, you have to pay the bill for that started month. It is advised to cancel on the exact date when your billing cycle ends. So you don't have to pay extra charges for the cancellation.
Call Optimum Customer Service:
- Calling directly to customer service will make the cancellation easy as they have provided different numbers for each region.
- To connect with Connecticut customer service: 203-870-2583
- To connect with New Jersey customer service: 973-230-6048
- To connect with New York (the Bronx, Brooklyn, Westchester)customer service: 718-860-3514
- To connect with Business customer service: 888-276-5255
- To connect with New York (Long Island) customer service: 613-393-0636
- Once you are connected with the customer retention department, tell them you want cancellation, and they will offer you discounts and packages.
- Stay firm with your decision and ask them about the confirmation number to check the disconnection date on your account.
Return your Equipment:
Collect all the equipment like a remote, router, power cords, and bill and drop them at FedEx shipping offices as they are partnered with FedEx.
- You can also return the Equipment to the Nearest Optimum Store
- Collect the equipment and drop them at your nearest optimum store.
- Ensure to take pictures and receipts for future use.
What is the Optimum Cancellation Fee?
If you are wondering What is Optimum cancellation fee then you don't have to worry about it because optimum doesn't charge anything to its customer for cancellation, but there is a little twist. You don't have to pay a single amount for cancelation, but if you are late by one day from your exact cancellation date, you have to pay for the whole month. So it would be best if you tried to cancel your account on the exact billing date.