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Why is My Viasat not working?

Are you a Viasat user and you are facing trouble in using the Viasat services? If your answer to this question is yes, then here are the reasons for the misbehaving of the Viasat internet and the answer to the question Why is My Viasat not working that the Viasat user usually do faces. So below mentioned are some of the reasons behind the non-working of the Viasat internet.

Reasons for Viasat Internet not Working

  1. Connections may not be appropriate- there might be the possibility that the connections of the wires may not be appropriate due to which the Viasat internet is not working properly or is misbehaving.
  2. Inappropriate settings of the device- while installing the Viasat internet to the device, there may be the possibility that the settings of the devices are inappropriate as needed.
  3. The network may not be appropriate- there may be a possibility that the network of the Viasat internet in the user's area or in that particular span of time is not appropriate due to which the Viasat internet is not working or misbehaving while using.

Above mentioned are some of the reasons due to which the Viasat internet may misbehave or not working and the user is facing the issue Viasat is not working. In case the user is facing a non-working issue, then the user needs to follow the below-mentioned fixes that will help the users to get rid of the problem.

Different Methods to fix the Viasat not working

Use Basic Troubleshooting Method

The users are required to try to troubleshoot to fix the issue. Below are the steps that will help the users to fix the non-working of the Viasat.

  • The users are required to check the satellite dish and contact the internet service provider.
  • If the satellite needs to get the repair, then call the technician.
  • In case all ok then try to disconnect the cables of the connections. 
  • Then reconnect the cable to the modem and check the working again.  

Try to run a Modern Diagnostic Test 

  •  Download the Viasat app from the play store.
  • Then launch the Viasat app present on the home screen of the user's mobile phone.
  • Then the users need to sign in to the vast account and then move to help sections available in the settings option.
  • Then on the help button, the users need to select the run diagnostics option to run the diagnostic test.
  • Now the user requires to wait till the test is completed, and if there is any issue, the result will detect the issue and automatically repair the issue.

Reset the Viasat Internet

 If the problem is not yet solved, then the users are required to reset the Viasat internet by using the below-mentioned steps.

  • Firstly the user needs to turn off the computer or laptop.
  • Now the user needs to turn off the router and take the power cord out of the router and turn off the modem.
  • Then the user needs to unplug all the cables and then wait for some minutes.
  • Then the user needs to reconnect the cables to the modem and switch it on.
  • Then reconnect the router cables and turn on the power.
  • Lastly, turn on the computer and finish all the processes.

The above mentioned are the fixes for the Viasat internet to fix the issue of no working of the Viasat internet. If the user is still facing the issue, then they are required to contact Viasat Customer service to report the issue to the customer care executives of the Viasat.

 

 

 


 

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